See Who is Providing GREAT Service - Quarterly Encore
 





What's the Encore! Program All About?

 
Showing Our Appreciation

A cornerstone of J.M. Wilson is to deliver exceptional customer experiences, and we're proud to show our appreciation by recognizing those that continuously deliver outstanding service. To celebrate exceeding the expectations of our customers, we acknowledge Associates that have received nominations (or, "Encores!", as we like to call them) throughout the year for upholding high standards of quality service and customer satisfaction. 
 
Paying it Forward

We value outstanding service so highly that we think everyone we work with, outside of J.M. Wilson, should also be recognized for the exceptional customer experiences they create. As our way of "paying it forward", we extend the Encore! Program to our Carrier Underwriters/Associates, and our Appointed Agents, who are nominated by JMW Associates, as a way to let them know that their excellent service does not go unnoticed.
 
Each quarter, three Encore! recipients are chosen by J.M. Wilson:
 
- A JMW Associate
- An Agent appointed with JMW
- A Carrier Underwriter/Associate partnered with JMW

 
Take a look at each listed by category below to learn more about the recipient and how they became nominated to receive their Encore!recognition.

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J.M. Wilson Encore! Recipients
3rd Quarter, 2018

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Agency Encore Winner:

Adriana Munoz - Precision Insurance Agency "I love that every submission I receive from Adriana is so complete, and if she has any questions before she makes the submission, she will reach out for clarification. She makes my work easy, and I'm sure her insureds enjoy how seamless she makes the process. Thanks for all of that Adriana!"  Nominated by Robin Beach, Transportation Underwriter at J.M. Wilson

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Carrier Encore Winner:

Jakira Trawick - Canal Insurance Company "Jakira is one of the most responsive company underwriters that I've had the pleasure of working with. Jakira is always friendly and knowledgeable and is a great resource for supporting our efforts. Thank you for all that you do!!!"   Nominated by Chance Winke, Transportation Underwriter at J.M. Wilson

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JM Wilson Associate Winner:



Maribeth Melnik - Senior Fleet Transportation Technician, J.M. Wilson

"Huge thank you to Maribeth for helping me with a complicated request today.  She dropped everything to talk to me and then personally handled all of it. 
She totally went above and beyond to help me, and I really appreciate that!"
 
Nominated by Jeanne Callan, Illinois Branch Manager at J.M. Wilson

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